HOTEL DU PONT
8.6Rating
ExcellentRated by Guests
1,637Reviews
What to expect
Pros
- 👍Exceptional service from staff members like Dennis at the front desk and Michael in valet
- 🌟Warm and welcoming atmosphere with staff going above and beyond to assist guests
- 👏Helpful and friendly valet service provided by individuals like Jaire Brown and Ardit
- 😊Friendly and professional doormen like Paris Seeney making guests feel welcome
- 🎩Historical charm and luxurious ambiance of the hotel creating a unique experience
- 🍽️Excellent dining options and bars within the hotel premises with top-notch service
- 🛎️Efficient check-in process and quick response from staff members like Hannah and Joseiris
- 👰Great venue for weddings and events with exceptional support from the hotel team
- 🎉Memorable experiences provided by dedicated staff members like Patrick A., Andrea, and Sterling
- ☕Fantastic coffee and treats at Spark’d with friendly service from Sonny, Ashley, and the crew
Cons
- 🔇Inconsistent room temperature control due to thermostat issues
- 💤Noise disturbances in the area affecting the overall stay experience
- 🛁Low water pressure in the showers making it difficult for a comfortable shower experience
- 💸Additional fees like $5 delivery fee for room service and 23% auto gratuity raising concerns
- 🍴Service issues in the restaurant with delays, mistakes in orders, and cold food served
- 👔Lack of professionalism and coordination among staff members impacting guest satisfaction
- 🏨Room maintenance issues like stains on carpeting and outdated room amenities
- 🚫Security concerns and dissatisfaction with the hotel's location and safety standards
- 🚗Parking challenges and difficulties with the valet service in handling vehicles efficiently
- 🌧️Inadequate communication from housekeeping, leading to missed room cleaning and replenishing items
What this place has to offer
Things to do and ways to relaxFitness center, Massage, On-site entertainment, Pub crawl, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish
The 4-star HOTEL DU PONT offers comfort and convenience whether you're on business or holiday in Wilmington (DE). The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at HOTEL DU PONT. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, whirlpool bathtub, air conditioning, heating, wake-up service. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Wilmington (DE) has to offer are three great reasons you should stay at HOTEL DU PONT.
Where you'll be sleeping
46 m²
Superior King Room
1 king bed and 1 sofa bed
35 m²
Classic King
1 king bed
46 m²
Deluxe Queen Room
2 double beds or 1 double bed
21 m²
Deluxe King Bed Room
1 king bed or 1 double bed or 1 super king bed
47 m²
Superior Double Room
1 super king bed
Room #117531012
21 m²
Deluxe Double Bed Room
Room #117531004
27 m²
King Room
21 m²
Superior Double Bed Room
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