The Windsor Court

Name: The Windsor Court
Address: 300 Gravier Street, New Orleans (LA), 70130, United States
Rating: 9.4953125

New Orleans, United States

9.5Rating

ExceptionalRated by Guests

128Reviews

What to expect

Pros

🌟Exceptional customer service and staff attentiveness
🏊Luxurious amenities including a beautiful pool and spa
🍽️Delicious and varied dining options with top-notch service
🎨Artistic decor and ambiance creating a unique and elegant atmosphere
🛌Comfortable and spacious rooms with high-quality bedding
🍹Well-crafted cocktails and bar service with a relaxing environment
🌆Convenient and central location for exploring the city
🍵High-tea service and afternoon tea offerings for a delightful experience
🍰Excellent breakfast and dining options suitable for families and couples
🎵Live music performances and entertainment adding to the overall charm

Cons

🚪Front desk and concierge confusion regarding loyalty program benefits
🍷Miscommunication and errors in fulfilling guest requests and preferences
🔊Noise disturbances from nearby train sounds affecting room comfort
🚽Maintenance issues in rooms like broken fixtures and cleanliness lapses
💵High prices for certain services and amenities compared to value received
🍴Inconsistencies with room service and dining experiences leading to dissatisfaction
🎁Failure to provide or fulfill special requests and loyalty program benefits as expected
⏰Issues with check-in process, room assignment, and handling of reservation changes
💼Lack of acknowledgment and recognition of elite status and loyalty program benefits
🛏️Room discrepancies and discomfort due to size, layout, or amenities not meeting expectations

What this place has to offer

Things to do and ways to relaxCasino, Fitness center, Massage, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish

Stop at Windsor Court Hotel to discover the wonders of New Orleans (LA). Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Windsor Court Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that New Orleans (LA) has to offer are three great reasons you should stay at Windsor Court Hotel.