HUALUXE Shanghai Twelve At Hengshan
8.3Calificación
ExcelenteCalificado por Huéspedes
465Opiniones
¿Qué esperar?
Ventajas
- 🌟Exceptional service with warm greetings
- 🏞️Stylish and relaxing atmosphere with quality furnishings
- 🏊Amazing pool and spa area with great facilities
- 🍽️Excellent breakfast with a nice view of the city
- 💼Great location for business travelers
- 🍷Good selection of drinks and food during Happy Hour
- 🏨Quiet and peaceful environment for a relaxing stay
- 👍Well-maintained modern luxury features in rooms
- 🌿Beautiful courtyard and garden view from the room
- 🏠Feels like a home away from home
Desventajas
- 🍔Limited and poor food choices, especially for breakfast
- 💰Overpriced compared to similar hotels in the area
- 🔇Noisy rooms due to nearby nightclubs causing disturbance
- 🧹Inconsistent room cleanliness and maintenance issues
- 👎Lack of attention to detail and service standards for a luxury hotel
- 🛠️Aging property with visible signs of wear and tear
- 🚫Poor management response to guest complaints and issues
- 🔊Unresponsive staff attitude towards noise complaints
- 🧴Use of expired bathroom amenities without proper resolution
- 🔇Disappointing service levels and lack of empathy towards guest dissatisfaction
¿Qué ofrece este lugar?
Cosas que hacer y formas de relajarseBaño de vapor, Gimnasio, Hammam, Jacuzzi, Masaje, Sala de yoga, Sauna, Spa, Spa/sauna, Tours
Servicios y comodidadesAscensor, Check-in/out sin contacto, Conserje, Depósito de equipaje, Entrega de comida, Instalaciones para huéspedes con discapacidades, Limpieza diaria, Limpieza en seco, Servicio de lavandería
Comer, beber y picarServicio de habitaciones [24 horas]
Acceso a Internet¡Wi-Fi gratis en todas las habitaciones!, Wi-Fi en áreas públicas
Idiomas habladosInglés, Chino [Mandarín]
Set in a prime location of Shanghai, Twelve at Hengshan A Luxury Collection Hotel puts everything the city has to offer just outside your doorstep. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, complimentary instant coffee, complimentary tea, mirror, sofa to ensure a restful night. Entertain the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool, spa. Convenience and comfort makes Twelve at Hengshan A Luxury Collection Hotel the perfect choice for your stay in Shanghai.
¿Dónde dormirás?
46 m²
Premium Room
1 king bed or 2 double beds
50 m²
1 King Bed Premium Courtyard View
1 king bed
74 m²
1 King Bed Junior Suite
1 king bed
40 m²
1 King Bed Standard
1 king bed
55 m²
2 Queen Beds Premium
2 queen beds
55 m²
Family Friendly Room
1 queen bed
47 m²
Handicapped-friendly Double Room
1 king bed
40 m²
Courtyard King Room - Non-Smoking
1 king bed
1 King Bed Standard Courtyard View
1 king bed
1 King Bed 1 Bedroom Suite
1 king bed
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