DoubleTree by Hilton Johor Bahru
8.8Rating
ExcellentRated by Guests
9,327Reviews
What to expect
Pros
- 🛌Comfortable beds and pillows for a good night's sleep
- 🍪Warm welcome with delicious complimentary cookies
- 👩🍳Friendly and attentive staff, especially in the executive lounge
- 🏊Great facilities including a pool, gym, and steam room
- 🍳Impressive breakfast buffet with a wide variety of choices
- 🍷Excellent cocktails and food at the club lounge
- 🚗Convenient location with easy access to shopping centers and eateries
- 🤝Prompt and reliable customer service through WhatsApp communication
- 🛁Clean and spacious rooms with well-appointed amenities
- 👌Excellent service quality and ambience creating a welcoming atmosphere
Cons
- 🚬Inconsistent room quality, with instances of cigarette smoke smell
- 🍽️Dining options need improvement in terms of flavor and variety
- 🕰️Check-in and check-out processes can be time-consuming and need streamlining
- 💸Perception of value for money might be lower due to dining experience not meeting expectations
- 🔒Policy enforcement without clear communication could lead to guest dissatisfaction
- 💼Some rooms lack sound insulation, affecting overall comfort
- 🧳Inflexibility with room upgrades may impact guest experience
- 🥾Staff enforcement of dress code policies may lead to guest discomfort
- 📞Lack of responsiveness to guest grievances and requests via email
- 🚿Issues with shower drainage design causing inconvenience
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Malay
The 5-star Doubletree by Hilton Johor Bahru offers comfort and convenience whether you're on business or holiday in Johor Bahru. The hotel has everything you need for a comfortable stay. To be found at the hotel are 24-hour room service, 24-hour security, daily housekeeping, postal service, taxi service. Some of the well-appointed guestrooms feature television LCD/plasma screen, separate living room, internet access – wireless, whirlpool bathtub, non smoking rooms. The hotel offers various recreational opportunities. Doubletree by Hilton Johor Bahru combines warm hospitality with a lovely ambiance to make your stay in Johor Bahru unforgettable.
Where you'll be sleeping
156 m²
Presidential Suite
1 king bed
93 m²
2 Bedroom Deluxe Family Suite W/Lounge Access
1 king bed
31 m²
Twin Executive Room
2 single beds
64 m²
King Executive Suite with Executive Lounge Access
1 king bed
64 m²
King Corner Suite
1 king bed
31 m²
King Executive Room
1 king bed
31 m²
Twin Deluxe
2 single beds
31 m²
King Deluxe Room
1 king bed
31 m²
Guest Twin Room
2 single beds
52 m²
King One Bedroom Suite
1 king bed
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