King One Bedroom Junior Suite - Guestroom

King One Bedroom Executive Suite - Guestroom

Hilton Garden Inn Lucknow

Name: Hilton Garden Inn Lucknow
Address: TCG -7/7 Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh, 226010, India
Rating: 8.986958736627612

Lucknow, India

TCG -7/7 Vibhuti Khand, Gomti Nagar, 226010

9.0Rating

ExcellentRated by Guests

1,963Reviews

What to expect

Pros

🌟Excellent service provided by staff members like Nishu, Aradhana, and Antosh
🍽️Delicious food options available at the hotel
👍Great overall experience with clean rooms and quality amenities
🤝Helpful and professional staff, like MR. Ram and Raj
🏊‍♂️Scenic rooftop pool with a good vibe
💼Convenient location for business travelers
🍲Best Galauti Kababs in India served at the hotel
🏨Comfortable and affordable stay for families and friends
🥇Outstanding housekeeping service by Nishu, Bhupesh, and Laxmi
👌Great staff cooperation and support in resolving issues quickly

Cons

❌Poor AC maintenance with delayed resolution
🦟Mosquito infestation issues in the hotel
🔊Unwelcoming treatment towards guests, especially Hilton Gold members
🧹Lack of cleanliness with dirty carpets, broken faucets, and non-functional refrigerator
🛎️Inefficient front desk service and delayed room arrangements
🚫Unprofessional and rude behavior of staff members
💩Pathetic customer service experience with unmet promises
💔Disappointing room conditions like broken drawers and lack of basic amenities
🔇Inaccurate information provided to guests and lack of transparency
🤬Terrible service standards leading to dissatisfaction and inconvenience

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Pool with view, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Hindi

Hilton Garden Inn Lucknow is perfectly located for both business and leisure guests in Lucknow. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at Hilton Garden Inn Lucknow. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Discover all Lucknow has to offer by making Hilton Garden Inn Lucknow your base.