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Lobby
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Swimming pool
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Deluxe Double Room
Standard Double or Twin Room
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Deluxe Double Room
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Superior Family Room
Fitness center
Shared lounge/TV area
Superior Family Room
Food and beverages
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Spa
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Business center
Kid’s club
Bar/lounge
Bar/lounge
Restaurant
Facilities
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Recreational facilities
Food and beverages
Buffet
Spa
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Kid’s club
Standard Double or Twin Room
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Food and beverages

Hotel Serra da Estrela

9.0Rating
ExcellentRated by Guests
43Reviews

What to expect

Pros

  • 🏨Hotel staff are extremely attentive and helpful
  • 🌱Excellent vegan food options available in the hotel restaurant
  • 🍽️Delicious and varied breakfast options, including vegan choices
  • 🔥Cozy atmosphere with fireplaces in social areas
  • 🏊‍♂️Indoor heated pool available for guests
  • 🥇Great location near the center of Campos do Jordão
  • 👪Family-friendly environment with amenities for kids
  • 🛏️Spacious and comfortable rooms with king-size beds
  • 🌟Impeccable service from the hotel staff
  • 🍕The hotel offers delicious pizzas and varied food options

Cons

  • 🥩Limited non-vegan options in the hotel's restaurant menu
  • 🌡️Rooms may get warm during cold weather without air conditioning
  • 🐕Pet-friendly policy may lead to noise from barking dogs
  • 🛎️Lack of information provided by staff during check-in
  • 🍳Limited options for non-vegan guests during breakfast
  • 🔊Noise from children may disturb guests seeking tranquility
  • 💸High daily fee for pets without offering additional amenities
  • 🚪Rooms with carpets may pose issues for guests with respiratory problems
  • 🎭Limited entertainment options for non-vegan guests in the hotel
  • 🏋️Outdated gym equipment and facilities in need of updates

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Game room, Golf course [on-site], Hot tub, Massage, Sauna, Spa, Spa/sauna, Table tennis
Services and conveniencesContactless check-in/out, Daily housekeeping, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenPortuguese

Hotel Serra da Estrela is conveniently located in the popular Campos Do Jordao area. Both business travelers and tourists can enjoy the hotel's facilities and services. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, valet parking, car park are there for guest's enjoyment. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find heating, desk, mini bar, telephone, television LCD/plasma screen. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Campos Do Jordao has to offer are three great reasons you should stay at Hotel Serra da Estrela.

Where you'll be sleeping

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28 m²

Superior Family Room

2 single beds and 1 double bed

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17 m²

Standard Double or Twin Room

1 double bed or 2 single beds

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20 m²

Deluxe Double Room

1 double bed

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20 m²

Deluxe Triple Room

1 double bed and 1 single bed

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17 m²

Standard Plus Room

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20 m²

Luxury Room

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10 m²

Standard Economy Suite

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Room (Master)

1 queen bed

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What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 124.07% over the period.

Where you'll be staying