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9.5Rating
ExceptionalRated by Guests
372Reviews
What to expect
Pros
- 🌟Exceptional service from the friendly and attentive staff
- 🌅Breathtaking views of the skyline and sea from the rooms
- 🍹Delicious cocktails and drinks available, including unique options like Kilimajiaro and special cocktails
- 🏨Luxurious and elegant hotel decor with exquisite design
- 🛎️Impeccable attention to detail and care for guests' comfort
- 🌆Convenient location in the charming Casco Viejo area with easy access to attractions
- 👫Warm and welcoming atmosphere that makes guests feel at home
- 🍽️Outstanding dining experiences with high-quality food and attentive waitstaff
- 🏊♂️Relaxing pool area and spa facilities for ultimate comfort and relaxation
- 🎉Memorable and special touches for celebrations like birthdays and anniversaries
Cons
- 📶Inconsistent internet speed, especially with the free option
- 🕰️Occasional delays in service, particularly during peak dining times
- 💸High prices that may not be accessible to all budgets
- 🔊Some areas like the Sky Bar can be too loud for some guests
- 🧽Room cleanliness could be improved in certain cases
- 🚿Issues with room availability and allocation, especially during check-in
- 🍽️Limited options or practicality in the breakfast setup, especially for buffet lovers
- 🚶Slow or congested movement in and out of the Casco Viejo area at specific times
- 💰Additional charges or unexpected costs for room upgrades or changes
- 🍴Extended wait times for meal service, impacting overall dining experience
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Golf course [on-site], Light therapy, Massage, Nightclub, On-site entertainment, Pool with view, Private bath, Public bath, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Italian, Turkish
Where you'll be sleeping









190 m²
Ocean Front Imperial One Bedroom Suite with One King Bed and Jacuzzi
1 king bed








185 m²
Opera One Bedroom Suite with One King Bed and Jacuzzi
1 king bed








55 m²
Magnifique 2 Full 55Sm, 592Sf, Plaza Couryard View, Balcony With Sitting Area
2 double beds







85 m²
Legendary One-Bedroom King Suite with Balcony and Oceanfront
1 king bed







50 m²
Ocean Front Luxury 1 King, 50Sm, 538Sf, Terrace With Sitting Area And Sun Loungers
1 king bed








60 m²
Magnifique 1 King, 60Sm, 646Sf, Plaza Courtyard Or Historic City View, Balcony With Sitting Area
1 king bed






60 m²
MAGNIFIQUE 1 KING OCEAN FRONT WITH BALCONY
1 king bed






80 m²
JUNIOR SUITE 1 KING OCEAN FRONT, WITH BALCONY
1 king bed






50 m²
Junior Queen Suite with Historic City View
1 queen bed






85 m²
PRESTIGE 1 BEDROOM SUITE 1 KING PLAZA VIEW WITH BALCONY
1 king bed
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