The Ritz-Carlton, Philadelphia

Name: The Ritz-Carlton, Philadelphia
Address: 10 Avenue of the Arts, Philadelphia (PA), Pennsylvania, 19102, United States
Rating: 7.894721960414702

Philadelphia, United States

7.9Rating

Very GoodRated by Guests

2,122Reviews

What to expect

Pros

🏖️Great location right next to City Hall with easy access to nightlife
🚿Luxurious bathroom layout with separate rooms for toilet and shower
🍴Excellent room service and tasty breakfast options
🌆Convenient 24-hour room service and central location for exploring the city
🍸Lively lobby bar with friendly bartending staff
🥂Exceptional service from front desk, concierge, and housekeeping staff
💪Professional and helpful staff members during emergencies and power outages
☕Delicious coffee and endless food and drink offerings at the lounge
🎉Great atmosphere, grand architecture, and beautiful building design
🏋️Well-maintained gym and amenities for a comfortable stay

Cons

🚗No on-site parking lot and issues with valet service delays
💸High prices for rooms that may not meet expected luxury standards
🔇Noise issues from street traffic and poor soundproofing in the rooms
🛎️Inconsistent service levels, especially during check-in and valet parking
🧴Limited outlets for charging devices and outdated room amenities
🔌Internet connectivity issues and lack of accessible outlets in rooms
🛏️Room cleanliness concerns with stained furniture and poorly maintained bathrooms
❌Broken or malfunctioning amenities like ice machines and TV remotes
👂Noisy environment with disturbances from street activities and elevator sounds
💼Disappointing service quality, lack of attention to detail, and unprofessional behavior

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Golf course [on-site], Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish

Ideally located in the Philadelphia City Center area, The Ritz-Carlton, Philadelphia promises a relaxing and wonderful visit. The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at The Ritz-Carlton, Philadelphia. Flat screen television, air conditioning, heating, desk, telephone can be found in selected guestrooms. The property offers various recreational opportunities. The Ritz-Carlton, Philadelphia is an excellent choice from which to explore Philadelphia (PA) or to simply relax and rejuvenate.