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What to expect
Pros
- 🍪Warm welcome cookies upon check-in
- 🛏️Comfortable bedding and spacious rooms
- 🍴Great breakfast selection
- 🍹Fabulous rooftop bar and restaurant with good food
- 🅿️Free or reasonably priced parking available
- 👩💼Friendly and professional staff at the front desk
- 🏞️Convenient location in a nice area with attractions nearby
- 👨👩👧Great for family trips with spacious suites and family-friendly amenities
- 🤝Excellent customer service and staff attentiveness
- 🏨Modern and clean room decor creating a welcoming atmosphere
Cons
- 💸Overpriced or unexpected charges for services like breakfast
- 🚬Issues with smoking policy enforcement leading to extra charges
- 🐕Misleading information about pet policies or amenities like a pool
- 📱Lack of business amenities like conference rooms or workspaces
- 🔊Paper-thin walls leading to noise disturbances and privacy concerns
- 🏊♂️Disappointment due to the absence of amenities like pools or spas
- ☕Expensive or unadvertised additional charges for food and beverages
- 🛎️Issues with billing accuracy or unauthorized charges on credit cards
- 🕰️Outdated or worn-out furnishings and decor in the rooms
- 🤷Inconsistencies in service quality and benefits for loyalty program members
What this place has to offer
The 3-star The Strathallan A DoubleTree by Hilton offers comfort and convenience whether you're on business or holiday in Rochester (NY). The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at The Strathallan A DoubleTree by Hilton. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. For reliable service and professional staff, The Strathallan A DoubleTree by Hilton caters to your needs.
Where you'll be sleeping




2QNS STE MOB/HEAR W/RI SHR
2 queen beds







1 King Bed Nonsmoking
1 king bed





1QN MOB/HR ACC 3X3SHW NS
1 queen bed





2 QUEEN BEDS NONSMOKING
2 queen beds






1K STE MB/HR ACC RI SHW NS
1 king bed




1 KG HEARING ACC NO SMOK
1 king bed





1KING 2 ROOM SUITE NONSMOK
1 king bed





2QNS 2 ROOM SUITE NONSMOKE
2 queen beds





1 QUEEN 2 ROOM STE NONSMOK
1 queen bed



1 King Bed Nonsmoking
1 double bed
What other guests say about this hotel
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