Exterior view
Exterior view
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Exterior view
Exterior view
Exterior view
Interior view
Lobby
Lobby
Lobby
Lobby
Swimming pool
 1KING 2 ROOM SUITE NONSMOK - Guestroom
1 KING DELUXE CITY VW STE - Guestroom
Meeting room / ballrooms
Restaurant
Facilities
Meeting room / ballrooms
Restaurant
Bathroom
Fitness center
Meeting room / ballrooms
Garden
Facilities
Meeting room / ballrooms
Spa
Spa
Meeting room / ballrooms
Restaurant
Bathroom
Bathroom
Restaurant
Meeting room / ballrooms
Bathroom
Facilities
Meeting room / ballrooms
Meeting room / ballrooms
Fitness center
Fitness center
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Fitness center
Facilities
Facilities
Fitness center
Restaurant
Fitness center
Fitness center
Bar
Food and beverages
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Meeting room / ballrooms
Meeting room / ballrooms
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Meeting room / ballrooms
1 King Bed Nonsmoking - Guestroom
Restaurant
Restaurant
1 QUEEN 2 ROOM STE NONSMOK - Guestroom
Meeting room / ballrooms
Meeting room / ballrooms

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

7.8Rating
Very GoodRated by Guests
147Reviews

What to expect

Pros

  • 🍪Warm welcome cookies upon check-in
  • 🛏️Comfortable bedding and spacious rooms
  • 🍴Great breakfast selection
  • 🍹Fabulous rooftop bar and restaurant with good food
  • 🅿️Free or reasonably priced parking available
  • 👩‍💼Friendly and professional staff at the front desk
  • 🏞️Convenient location in a nice area with attractions nearby
  • 👨‍👩‍👧Great for family trips with spacious suites and family-friendly amenities
  • 🤝Excellent customer service and staff attentiveness
  • 🏨Modern and clean room decor creating a welcoming atmosphere

Cons

  • 💸Overpriced or unexpected charges for services like breakfast
  • 🚬Issues with smoking policy enforcement leading to extra charges
  • 🐕Misleading information about pet policies or amenities like a pool
  • 📱Lack of business amenities like conference rooms or workspaces
  • 🔊Paper-thin walls leading to noise disturbances and privacy concerns
  • 🏊‍♂️Disappointment due to the absence of amenities like pools or spas
  • Expensive or unadvertised additional charges for food and beverages
  • 🛎️Issues with billing accuracy or unauthorized charges on credit cards
  • 🕰️Outdated or worn-out furnishings and decor in the rooms
  • 🤷Inconsistencies in service quality and benefits for loyalty program members

What this place has to offer

Things to do and ways to relaxCasino, Fitness center, Massage, On-site entertainment, Spa
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish

The 3-star The Strathallan A DoubleTree by Hilton offers comfort and convenience whether you're on business or holiday in Rochester (NY). The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at The Strathallan A DoubleTree by Hilton. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. For reliable service and professional staff, The Strathallan A DoubleTree by Hilton caters to your needs.

Where you'll be sleeping

2QNS STE MOB/HEAR W/RI SHR image 1
2QNS STE MOB/HEAR W/RI SHR image 2
2QNS STE MOB/HEAR W/RI SHR image 3
2QNS STE MOB/HEAR W/RI SHR image 4
55 m²

2QNS STE MOB/HEAR W/RI SHR

2 queen beds

1 King Bed Nonsmoking image 1
1 King Bed Nonsmoking image 2
1 King Bed Nonsmoking image 3
1 King Bed Nonsmoking image 4
1 King Bed Nonsmoking image 5
1 King Bed Nonsmoking image 6
1 King Bed Nonsmoking image 7
40 m²

1 King Bed Nonsmoking

1 king bed

1QN MOB/HR ACC 3X3SHW NS image 1
1QN MOB/HR ACC 3X3SHW NS image 2
1QN MOB/HR ACC 3X3SHW NS image 3
1QN MOB/HR ACC 3X3SHW NS image 4
1QN MOB/HR ACC 3X3SHW NS image 5
40 m²

1QN MOB/HR ACC 3X3SHW NS

1 queen bed

2 QUEEN BEDS NONSMOKING image 1
2 QUEEN BEDS NONSMOKING image 2
2 QUEEN BEDS NONSMOKING image 3
2 QUEEN BEDS NONSMOKING image 4
2 QUEEN BEDS NONSMOKING image 5
40 m²

2 QUEEN BEDS NONSMOKING

2 queen beds

1K STE MB/HR ACC RI SHW NS image 1
1K STE MB/HR ACC RI SHW NS image 2
1K STE MB/HR ACC RI SHW NS image 3
1K STE MB/HR ACC RI SHW NS image 4
1K STE MB/HR ACC RI SHW NS image 5
1K STE MB/HR ACC RI SHW NS image 6
55 m²

1K STE MB/HR ACC RI SHW NS

1 king bed

1 KG HEARING ACC NO SMOK image 1
1 KG HEARING ACC NO SMOK image 2
1 KG HEARING ACC NO SMOK image 3
1 KG HEARING ACC NO SMOK image 4
40 m²

1 KG HEARING ACC NO SMOK

1 king bed

 1KING 2 ROOM SUITE NONSMOK image 1
 1KING 2 ROOM SUITE NONSMOK image 2
 1KING 2 ROOM SUITE NONSMOK image 3
 1KING 2 ROOM SUITE NONSMOK image 4
 1KING 2 ROOM SUITE NONSMOK image 5
55 m²

1KING 2 ROOM SUITE NONSMOK

1 king bed

2QNS 2 ROOM SUITE NONSMOKE image 1
2QNS 2 ROOM SUITE NONSMOKE image 2
2QNS 2 ROOM SUITE NONSMOKE image 3
2QNS 2 ROOM SUITE NONSMOKE image 4
2QNS 2 ROOM SUITE NONSMOKE image 5
55 m²

2QNS 2 ROOM SUITE NONSMOKE

2 queen beds

1 QUEEN 2 ROOM STE NONSMOK image 1
1 QUEEN 2 ROOM STE NONSMOK image 2
1 QUEEN 2 ROOM STE NONSMOK image 3
1 QUEEN 2 ROOM STE NONSMOK image 4
1 QUEEN 2 ROOM STE NONSMOK image 5
55 m²

1 QUEEN 2 ROOM STE NONSMOK

1 queen bed

1 King Bed Nonsmoking image 1
1 King Bed Nonsmoking image 2
1 King Bed Nonsmoking image 3
40 m²

1 King Bed Nonsmoking

1 double bed

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Where you'll be staying