Fortuna Hotel Hanoi
7.6Valutazione
Molto BuonoValutato dagli ospiti
1.558Recensioni
Cosa aspettarsi
Pro
- 🌟Great central location with easy access to city center
- 👍Helpful staff providing good service
- 🏨Clean and nice rooms
- 🎰Convenient facilities like in-house casino/restaurant
- 🌺Excellent housekeeping service for a comfortable stay
- 🛏️Early check-in allowed with accommodating staff
- 🛠️Good equipment and skill level of hotel staff
- 🍽️Limited but good quality dining options available
- 🤝English-speaking staff for effective communication
- 🏆Highly recommended by guests for various reasons
Contro
- 💸Expensive rates compared to service quality
- 🔇Lack of soundproofing in rooms affecting sleep quality
- 🚬Non-smoking room request not honored, unpleasant cigarette smell
- 🤷♂️Unfriendly or unhelpful staff behavior towards guests
- 🔞Dirty linen and unclean washrooms reported by guests
- 🃏Staff behavior concerning payment issues at the casino
- ❌Poor response to customer complaints and incidents
- 🕰️Inconvenient check-in process with unthoughtful front desk staff
- 🎤Limited dining options on-site with no nearby choices
- 🤖Staff perceived as robotic and lacking in customer care
Cosa offre questo posto
Cose da fare e modi per rilassarsiBagno turco, Campo da golf in loco, Centro fitness, Discoteca, Giro dei pub, Intrattenimento in loco, Karaoke, Massaggio, Pediluvio, Piscina con vista, Sala giochi, Sala yoga, Sauna, Scrub corpo, Spa, Spa/sauna, Tour, Vasca idromassaggio
Servizi e comoditàAscensore, Check-in/out senza contatto, Consegna cibo, Deposito bagagli, Lavaggio a secco, Portineria, Pulizie giornaliere, Servizio lavanderia, Strutture per ospiti disabili
Accesso a InternetWi-Fi gratuito in tutte le camere!, Wi-Fi nelle aree pubbliche
Lingue parlateInglese, Filippino, Cinese [Mandarino], Coreano, Vietnamita, Giapponese, Nepalese, Malese
The 4.5-star Fortuna Hotel Hanoi offers comfort and convenience whether you're on business or holiday in Hanoi. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage are on the list of things guests can enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, mirror, slippers, towels, closet. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Hanoi has to offer are three great reasons you should stay at Fortuna Hotel Hanoi.
Dove dormirai
25 m²
Deluxe King Room
2 single beds or 1 king bed
40 m²
Premier Club Room
1 king bed
25 m²
Deluxe Room
1 queen bed or 2 single beds
25 m²
Executive Deluxe King
1 king bed
60 m²
Executive Suite
1 king bed
25 m²
Deluxe Twin Bed Room
2 single beds
30 m²
Deluxe Family Room with Window
1 queen bed and 1 single bed or 1 single bed and 1 double bed
25 m²
Executive Deluxe
1 king bed
25 m²
Deluxe Double or Twin Room with Wellness Package
2 single beds or 1 king bed
60 m²
Suite
1 sofa bed and 1 king bed
Cosa dicono gli altri ospiti di questo hotel
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