Waldorf Astoria Jerusalem

Name: Waldorf Astoria Jerusalem
Address: 26-28 Agron Street, Jerusalem, Jerusalem, 9419008, Israel
Rating: 9.12991120976693

Jerusalem, Israel

9.1Rating

ExceptionalRated by Guests

1,802Reviews

What to expect

Pros

😊Friendly and professional staff
🍽️Delicious and plentiful breakfast offerings
🏊Heated pool and spa facilities available
👌Beautiful rooms and bathrooms
🛏️Comfortable beds and well-equipped rooms
🍹Excellent service at the bar and restaurant
🛎️Efficient concierge service for tourist attractions
💐Personalized attention and service for special occasions
🏙️Perfect location for exploring the city and attractions
🎉Luxurious ambiance and high-quality amenities

Cons

🧹Issues with room cleanliness and maintenance
🛎️Long check-in times and lack of staff efficiency
🍽️Inconsistent quality of food and dining experience
❄️Limited gym and spa hours, inconveniencing guests
🔇Difficulties with room service and phone communication
🚪Overbooking issues leading to inconvenience for guests
💲High prices without corresponding service quality
🚶Unhelpful or unresponsive reception and front desk staff
😔Poor response to guest complaints and lack of improvement
🏨Varied experiences with hotel service levels and standards

What this place has to offer

Things to do and ways to relaxFitness center, Hammam, Hiking, Massage, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Restaurant [kosher], Room service [24-hour], Shared kitchen

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, French, Arabic, Russian, Hebrew

Set in a prime location of Jerusalem, Waldorf Astoria Jerusalem puts everything the city has to offer just outside your doorstep. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out are just some of the facilities on offer. Television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms can be found in selected guestrooms. Access to the hotel's fitness center will further enhance your satisfying stay. No matter what your reasons are for visiting Jerusalem, Waldorf Astoria Jerusalem will make you feel instantly at home.