1 King Bed Standard Courtyard View - Guestroom

Shanghai Exhibition Center - 2.32 km from property

Riverside Promenade (Bingjiang Da Dao) - 3.17 km from property

HUALUXE Shanghai Twelve At Hengshan

Name: HUALUXE Shanghai Twelve At Hengshan
Address: 12 Hengshan Road, Shanghai, Shanghai, 200031, China
Rating: 8.293118279569892

상하이, 중국

8.3평점

훌륭한고객에 의해 평가됨

465리뷰

기대할 것

장점

🌟Exceptional service with warm greetings
🏞️Stylish and relaxing atmosphere with quality furnishings
🏊Amazing pool and spa area with great facilities
🍽️Excellent breakfast with a nice view of the city
💼Great location for business travelers
🍷Good selection of drinks and food during Happy Hour
🏨Quiet and peaceful environment for a relaxing stay
👍Well-maintained modern luxury features in rooms
🌿Beautiful courtyard and garden view from the room
🏠Feels like a home away from home

단점

🍔Limited and poor food choices, especially for breakfast
💰Overpriced compared to similar hotels in the area
🔇Noisy rooms due to nearby nightclubs causing disturbance
🧹Inconsistent room cleanliness and maintenance issues
👎Lack of attention to detail and service standards for a luxury hotel
🛠️Aging property with visible signs of wear and tear
🚫Poor management response to guest complaints and issues
🔊Unresponsive staff attitude towards noise complaints
🧴Use of expired bathroom amenities without proper resolution
🔇Disappointing service levels and lack of empathy towards guest dissatisfaction

이 장소의 특징

할 일 및 휴식 방법마사지, 사우나, 스팀 룸, 스파, 스파/사우나, 온수 욕조, 요가 룸, 투어, 피트니스 센터, 하맘

서비스 및 편의시설드라이 클리닝, 비대면 체크인/체크아웃, 세탁 서비스, 수하물 보관, 엘리베이터, 음식 배달, 일일 하우스키핑, 장애인을 위한 시설, 컨시어지

식사, 음료 및 스낵24시간 룸 서비스

인터넷 접속공용 구역에서 Wi-Fi, 모든 객실에서 무료 Wi-Fi!

사용 가능한 언어영어, 중국어 [만다린]

Set in a prime location of Shanghai, Twelve at Hengshan A Luxury Collection Hotel puts everything the city has to offer just outside your doorstep. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, complimentary instant coffee, complimentary tea, mirror, sofa to ensure a restful night. Entertain the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool, spa. Convenience and comfort makes Twelve at Hengshan A Luxury Collection Hotel the perfect choice for your stay in Shanghai.